Current volunteer needs. These can vary according to positions required by Pantry Operations.
Ongoing Positions
Caregivers
A caregiver is assigned to each pantry client and is responsible for arranging times to shop at the pantry store in private once a month. They also act as an intermediary between pantry programs (e.g. Holiday Meals) and the client, assuring their anonymity. Time required per month is about 1.5 hours.
NOTE: Volunteers must be 18 years of age or older and must take specific training.
Hotline Support
The volunteer calls the hotline service once a day to check messages left on it; determines the type of call (e.g. a person in need of food assistance); returns the call and takes down needed information; and finally, hands off the information to the appropriate person/role in the pantry who then follows up in response to the call. The volunteer would also monitor the pantry’s website email folder for incoming requests and forward the note to the appropriate Pantry volunteer role for processing. Multiple volunteers in this role serve to cover each other and alternate responsibility for monitoring the hot-line, say on a weekly basis. The call monitoring process can occur from any location. The volunteer can expect to field between 0-3 calls per week.
NOTE: Volunteers must be 18 years of age or older and must take specific training.
Website Posting Support
The volunteer would be responsible for posting news events and commentary on the Pantries website blog as well as keeping the pantry calendar of events up to date. Time required per week is about 30 minutes.
NOTE: Volunteers must be 18 years of age.
Community Outreach Coordinator
Volunteers serving in this role are responsible for:
- Distribution of pantry literature and pamphlets in locations where they are most likely to inform potential clients of the pantry’s programs.
- Promoting the pantry programs by working with various public facing web sites to keep pantry information up to date.
- Attending meetings with other community based organizations, networking and providing information on the pantry programs.
- Written and phone correspondence with donors and other benefactors.
- Assist with promotion of seasonal pantry programs to the community at large (holiday meal programs, school supply program, etc.).
Time required per month is about 3 hours.
NOTE: Volunteers must be 18 years of age or older.
Volunteer Intake Coordinator
The pantry often fields requests from persons interested in volunteering to assist the pantry. Volunteers serving in this role will be responsible for.
- Being familiar with pantry operations, functions and roles.
- Understanding the duties and responsibilities of key pantry roles.
- Understanding the current needs for volunteers in specific roles.
- Follow up on calls, emails and other correspondence from prospective volunteers.
- Providing general pantry overview information as well as role-specific duties and responsibilities to prospective volunteers.
- Meeting with prospective volunteers as needed.
- Solicitation of prospective volunteer interests in serving is specific roles.
- Hand off of volunteer requests to the appropriate operational staff within the pantry organization.
- Tracking disposition and hand-off of volunteer requests.
Time required per month is about 1-3 hours.
NOTE: Volunteers must be 18 years of age or older.
Short Term Seasonal Volunteer Position
<< TO BE PROVIDED AT A LATER DATE >>
Training, mentoring and detailed written protocols will be provided.